Shipping Policy

Thank you for shopping at PouchCollection.com. This Shipping Policy details the terms and conditions related to the shipment of products purchased on our website. By making a purchase, you agree to comply with the terms outlined below.

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1. Shipping Destinations:

a. PouchCollection.com ships products to addresses within [List of Countries/Regions where shipping is available].

 

2. Processing Time:

a. Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and holidays.

 

3. Shipping Methods:

a. We offer standard and expedited shipping options. The available shipping methods may vary based on the destination.

 

4. Shipping Costs:

a. Shipping costs are calculated at checkout and are based on the weight of the products, destination, and selected shipping method.

 

5. Estimated Delivery Times:

a. Delivery times are estimates and are not guaranteed. They are calculated from the date of shipment.

b. Standard Shipping: [Estimated Range]

c. Expedited Shipping: [Estimated Range]

 

6. Order Tracking:

a. Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your order's progress.

 

7. Customs and Import Duties:

a. Customers are responsible for any customs and import duties that may apply to their order. PouchCollection.com is not responsible for delays or additional charges due to customs clearance.

 

8. Incorrect Address:

a. It is the responsibility of the customer to provide accurate shipping information. PouchCollection.com is not responsible for orders shipped to an incorrect or undeliverable address. Additional charges may apply for re-shipping.

 

9. Delays and Exceptions:

a. PouchCollection.com is not liable for delays caused by events beyond our control, including but not limited to customs processing, weather conditions, and carrier disruptions.

 

10. Lost or Stolen Packages:

a. PouchCollection.com is not responsible for lost or stolen packages. If you believe your package is lost or stolen, please contact the carrier or local authorities to file a claim.

 

11. Returns Due to Unsuccessful Delivery:

a. If a package is returned to us due to unsuccessful delivery attempts or incorrect address information provided by the customer, additional shipping charges may apply for reshipment.

 

12. Contact Us:

a. If you have any questions or concerns regarding our Shipping Policy, please contact us at shipping@pouchcollection.com.

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By making a purchase on PouchCollection.com, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Shipping Policy. If you have any questions or require further assistance, please do not hesitate to contact us.